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Introduction to Identity Management: Self-Service

Identity Management (IdM) is a term that defines a collection of processes and activities surrounding the management of records about identities for the purpose of controlling access (authentication) and privileges (authorization) within or across multiple computer systems.  Self-Service is a subset of features within Identity Management that defines activities a user can do with a computer system on their own, without reaching out to helpdesk or IT personnel. Here are seven common Self-Service features, their typical use cases, and some some concepts that are important when implementing Self-Service features in an IdM solution.

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Zirous Goes Platinum!

Zirous is thrilled to announce that we've been approved as a Platinum Partner with Oracle. We are now the ONLY Platinum Partner in the State of Iowa and one of only a handful of Platinum Partners in the entire Midwest region.

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Major Health Services Business Solution

The Business needed to make their request processes automated. Instead of filling out forms and sending handfuls of emails, the process needed to be centralized so everything is requested through one tool and that one tool grants access. In a business where time equals money, this process can bring major cost savings, especially when it comes to password maintenance and reduced help desk calls.

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