The Company had an existing tool as part of their website where customers were able to create an online account in order to customize certain products for their home. The Company wished to have a unified view of their customers across all phases of this sales cycle.
The Business needed to make their request processes automated. Instead of filling out forms and sending handfuls of emails, the process needed to be centralized so everything is requested through one tool and that one tool grants access. In a business where time equals money, this process can bring major cost savings, especially when it comes to password maintenance and reduced help desk calls.
In this field of “automated consultants,” Zirous stands out. We have the technical expertise to turn requirements into solid code, but we also have the architectural experience to generate those requirements in the first place.
IT organizations are constantly seeking ways to enhance the overall user login experience while maintaining a secure and compliant web environment. This has led to conversations with many of our clients about a Single Sign-On (SSO) solution.
We’ve implemented a variety of solutions for clients in industries ranging from banking to government to higher education. Even across a variety of industries, we’ve found that our clients have common business issues to address and common implementation pitfalls to avoid.