Transform Your IT Operations with Scalable ITSM Solutions
Combine leading technologies with expert implementation to modernize and optimize your ITSM strategy.
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ITSM Services Backed by Leading Technology Partnerships
Oomnitza provides a powerful, centralized platform for managing your entire IT asset ecosystem—from onboarding to offboarding and everything in between. Their Enterprise Technology Management (ETM) solution helps organizations gain visibility, automate processes, and reduce risk across all connected assets. As a trusted Oomnitza partner, Zirous integrates this platform into your ITSM strategy to enhance asset tracking, lifecycle management, and compliance—turning data into actionable insights that drive smarter decisions.
Strategic ITSM Partnerships
At Zirous, we help businesses modernize and streamline IT operations by integrating industry-leading tools like Zendesk and Oomnitza. With over 35 years of experience in IT strategy and operations, we deliver scalable, compliant, and automated IT Service Management (ITSM) solutions tailored to your organization’s needs.
A Unified Approach to ITSM: Product, Service, and Integration
We bring together the strengths of three key players to deliver a seamless ITSM solution:
- Zendesk provides powerful omnichannel support and AI-driven automation to enhance service desk performance.
- Oomnitza offers comprehensive asset and configuration management to give your team full visibility and control over the entire technology lifecycle.
- Zirous connects it all—implementing, integrating, and customizing these platforms to align with your unique operational goals.
This triad of product, service, and integration creates a unified ecosystem where technology, strategy, and support work together to reduce friction, increase efficiency, and drive long-term success.
End-to-End ITSM Capabilities
Service Desk Optimization
Empower your support team with Zendesk’s intuitive omnichannel experience, AI-driven automation, and self-service portals.
IT Asset Management & CMDB
Track, manage, and optimize IT assets across their entire lifecycle using Oomnitza, while improving visibility through integrated CMDB solutions.
ITIL-Based Strategy
Streamline incident, problem, and change management workflows with built-in automation and real-time reporting.
Seamless Integrations & Automation
Connect your ITSM ecosystem with tools like Azure DevOps, Jira, Salesforce, and other cloud platforms to eliminate silos and boost efficiency.
Governance & Compliance
Stay audit-ready and meet regulatory standards while improving IT performance and transparency.
Ready to Upgrade Your ITSM?
Let’s talk about how Zirous can help you build an ITSM strategy that scales with your business. Whether you’re starting fresh or optimizing existing systems, our team is here to guide your transformation every step of the way.