Industry Solutions: Utilities and Energy Companies

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The Regulatory Compliance and Security Challenge

Zirous understands that managing the rules and regulations that energy companies are held to when managing security access, specifically those set forth by the NERC and SOX, is a tough task. There is a solution. Zirous can implement, support and maintain your Identity environment, making sure your business stays compliant and efficient.

An Identity and Access Management solution provides:

  • Compliance
    • Meet regulatory requirements:
      • NERC CIP
      • SOX
    • Auditing & reporting
    • Certification of access
  • Efficiencies
    • On/Off board more quickly
    • Self-service capabilities reduce human error
    • Centralize access request, approval, fulfillment and certification
  • Segregation of Duties
    • Prevent, detect and remediate access policy violations
    • Reporting

The Integration Challenge

At Zirous, we work with utilities and energy companies across the country that are investing in customer experience initiatives. We help them realize these goals by creating the foundation, architecture and infrastructure to integrate best-of-breed utility applications that increase business efficiencies and ultimately improve customer experience while reducing internal costs.

Applications for a better business

The utility industry provides a unique challenge to business process optimization.  Currently there are a multitude of best-of-breed applications that serve specific facets of the business such as:

  • Customer Care and Billing (CC&B)
  • Maximo Asset Management
  • Field Force Automation (FFA)
  • HP Exstream
  • PeopleSoft
  • Interactive Voice Response (IVR)

Read more about how Zirous can help you optimize the integration of these applications and create cost savings for both you and your customers.